Reference

Terms and Conditions That Govern Your addda7 Account

These terms set out what you agree to when you open an account with addda7 and use our lobby, including deposits via bKash, Nagad and Rocket.

Account eligibility rulesbKash, Nagad, Rocket deposit termsWithdrawal conditionsAccount suspension policyGoverning law and eligible regions
addda7 Terms and Conditions That Govern Your addda7 Account
HOW WE HANDLE COMPLIANCE

Account Security and Policy Practices at addda7

Payment Record Retention Every bKash, Nagad and Rocket transaction is logged against your account ID. We retain these records so that any disputed deposit or withdrawal can be checked against the original payment reference and timestamp.
Account Suspension Process If we identify activity that appears to breach these terms — such as duplicate accounts or mismatched wallet details — the account is placed on hold. You will receive notice via your registered contact and can respond through our support channel.
Data Handling Under These Terms Your account data, including the mobile number linked to your bKash or Nagad wallet, is held securely and used only for the purposes described in these terms and our privacy policy. We do not share it with third parties outside of payment processing.
Requesting a Terms Change or Account Closure If you want to close your account or raise a concern about how these terms apply to your situation, contact us through live chat or email. We process closure requests after any open withdrawal is settled.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Open the chat widget from any page in your account to ask a question about these terms, a deposit condition or a withdrawal hold. Our support team responds in English and can pull your transaction record on the spot.
Email Support Send a written query about these terms to our support address. Include your registered account number and the specific clause you are asking about so we can give you a direct, relevant answer without back-and-forth.
Account Help Page Log in and go to the Help section of your account dashboard. You can submit a formal terms-related request there, and the reference number it generates lets you track the response alongside your account activity.

Common Questions About These Terms

These terms apply to your account regardless of where in Bangladesh you access it. Whether you are in Dhaka, Chittagong or elsewhere, eligibility depends on your local law and whether your region is supported.

Your withdrawal will be held until the mismatch is resolved. Contact support via live chat with your bKash number and account details so we can verify and clear the hold.

No. Each mobile wallet number — Nagad, Rocket or bKash — may be linked to one account only. Duplicate registrations breach these terms and can result in both accounts being suspended.

We publish the current version at this page address. If you continue using your account after an update, you accept the revised terms. We recommend checking this page if you have not logged in for a while.

We retain transaction logs, session records and account activity. To request a copy of your records, contact us by email with your account ID and a description of the period or transaction type you need.

Submit a closure request through the Help section of your account or via live chat. We settle any pending withdrawal first, then close the account and confirm by email once it is done.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.