Reference

Legal Terms Behind Your addda7 Account

Your account runs on one written agreement: the clauses on this page, the wallet rules for bKash, Nagad and Rocket, and the eligibility checks that decide who can hold a balance here.

Account termsbKashNagadRocketWallet name match
addda7 Legal Terms Behind Your addda7 Account
DATA AND ACCOUNT CARE

Your Data, Our Handling Rules

We keep the data trail short and tied to what an account actually needs. Your name, phone number, wallet reference and device details are held so a deposit can be matched and a withdrawal verified; none of it is sold on. Ask for a copy of what we hold, or for a correction, and the request goes to the same desk that answers clause questions. Access inside our team is limited by role — the agent on chat sees your wallet history, never your password.

What we hold

Your name, phone number, wallet reference, device and login details. Each field exists to match a bKash, Nagad or Rocket payment or to keep your account secure, and we don't collect beyond that.

Cookies on the site

Cookies remember your language, keep you signed in and show us which lobby pages stall on a slow mobile connection. You can clear them from your browser at any time, though the sign-in cookie is the one access depends on.

Account security

One-time codes go to the number on your account, so a password alone won't open your wallet. If you change phones, update the number before you deposit, otherwise the code lands on a handset you no longer hold.

Retention and changes

We keep records while your account stays open and for the period local rules require afterwards. Ask for a correction to anything wrong on file, or ask us to close the account, and it routes to the policy team.

POLICY CONTACT PATHS

Reaching Us About Legal Matters

Questions about the agreement don't need to go unanswered. If a clause reads oddly, or a verification step rejects a name that looks right to you, message the help panel from your signed-in account so the agent can see your account ID without you retyping it. Signing in from Dhaka at 2am and a withdrawal is still sitting there? Same panel, same thread. Keep the reference number from the chat, because that is the trail we follow if the issue comes back.

Signed-in help chat Open the help panel from your account menu and the agent can already see your account ID and wallet history, so nothing needs retyping. Use it for a clause, a held withdrawal or a name mismatch.
Policy desk email Anything needing a written reply goes here: a data request, a correction to the details on file, or a question about how a clause applies to your account. Quote your account ID in the subject.
Wallet verification line When a bKash, Nagad or Rocket deposit shows as pending, this path reaches the team that reads payment references. Have the transaction ID from your wallet app open before you start the chat.

Legal Questions You Ask Us

These are the six questions our help panel fields most often, answered the way an agent would answer them in chat. If yours isn't here, ask it directly. Eligibility, wallet name matches and requests about the data on file are the ones that come up again and again, and none of them need a long explanation to settle.

Anyone who meets the legal age in their own region and is not barred by local law there. We run eligibility checks at sign-up and again before a withdrawal, and access stays subject to where you live.

Yours. Eligibility depends on your local law and eligible regions, and our clauses don't override that. If play is restricted where you are, the account can't be used there even when the lobby loads.

Yes. Send it from your registered contact through the help panel and we'll confirm what's on file — name, wallet references, device records — and correct anything that turns out to be wrong.

The sending wallet should carry the same name as your account. A mismatch holds the deposit while we check it, so use your own bKash, Nagad or Rocket wallet and keep the transaction ID to hand.

We update this page and its revision date whenever the wording shifts, and the changed clause is the one worth rereading. Carrying on with your account afterward means the revised terms apply to you.

Ask from your signed-in help panel with your account ID. Play stops at closure and the wallet is settled first. Basic records then stay for the period local rules set, and nothing beyond that.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.