Reference

How addda7 Handles Your Personal Information

This Privacy Policy sets out exactly what data addda7 collects when you open an account, make a deposit through bKash, Nagad or Rocket, and use our lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device transparencyYour right to request data accessClear retention periods
addda7 How addda7 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your information is stored, want to update the details on your account, or need to raise a concern about data handling, our support team is the right first step. Send us your account number and the specific request — we aim to respond to all privacy-related queries within a reasonable period. You can reach us through the channels below.

Live Chat Open the chat widget from any page on addda7 and select Account and Privacy from the topic menu. A support agent will handle your data request directly.
Email Support Send your data access or correction request to our support email address. Include your registered phone number so we can locate your account quickly.
Account Settings Log in, go to My Account, then Privacy Settings. From there you can review the personal details we hold and submit a correction request without contacting support.
DATA HANDLING PRACTICES

Our Commitment to Keeping Your Account Secure

We use SSL encryption across every page of addda7 — including the deposit flow for bKash, Nagad and Rocket — so your data travels securely between your device and our servers. Cookies are used to keep your session active and to remember your lobby preferences; you can manage cookie settings in your browser at any time. Account retention periods follow the requirements of the jurisdictions in which we operate, and data is not kept longer than necessary once an account is closed. Any request to delete or export your data is handled by our support team.

SSL Encryption

Every connection to addda7, including your bKash, Nagad and Rocket payment steps, is encrypted end-to-end so no data is exposed in transit.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to save your lobby view. You can block or clear cookies through your browser settings without losing your account.

Data Retention Policy

Account data is kept for as long as your account is active and for the period required by the applicable jurisdiction. Closed accounts are handled per local legal retention rules.

Access and Correction Rights

You can request a full copy of the data we hold about you, or ask us to correct any inaccurate record, by contacting support with your registered account details.

Common Questions About Your Privacy on addda7

These are the questions we hear most often about how your data is managed. If your question is not covered here, reach us through live chat or email and we will respond with the specifics of your account.

We share only the transaction reference with bKash, Nagad or Rocket — enough to confirm a payment. Your account name and full wallet history stay on our servers and are not passed to third parties.

Yes. Contact us through live chat or email with your account number and a deletion request. We process these according to the legal requirements of your eligible region.

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can disable non-essential cookies in your browser settings; session cookies are required for the account to function.

Retention periods depend on the jurisdiction covering your account. We do not keep data longer than required by local law, and closed accounts are handled under the applicable legal framework for that region.

Log in and go to My Account, then Personal Details. You can update your email or phone number there; a one-time verification code is sent to confirm the change before it saves.

Yes. SSL encryption applies on mobile browsers exactly as on desktop. We recommend locking your device with a PIN or biometric so your session is not accessible if your phone is left unattended.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.